Support - Warranty Details

Product and Accessories Warranty

Your product is warranted against faults and manufacture when used in normal domestic use for the period stated in the table below. In non-domestic use DéLonghi limits the voluntary warranty to 6 months.

We undertake to repair or replace products at our option, at no charge, if found to be defective due to a manufacturing fault during the warranty period.

This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, no fault found with the product or work carried out by anyone other than an authorised DéLonghi Service Agent.

Please keep your receipt as this will authenticate your warranty.

How to Contact Us About a Warranty Claim

Back to top of pageIn the event of a breakdown, you will have access to professional help from DéLonghi by simply calling this number
New Zealand: 0508 200 300

Warranty Periods

Product Category

Sub Category

Warranty

Housewares

Housewares

1 Year

Fully Automatic Coffee Machines

2 Years

Nespresso Coffee Machines

2 Years

Major Kitchen Appliances

Upright Ovens

2 Years

Wall Ovens

2 Years

Cooktops

2 Years

Dishwashers

2 Years

Rangehoods

2 Years

Wine Cabinets

3 Years

Waste Disposer

5 Years

Outdoor Cooking Centres

BBQ's

2 Years

Outdoor Cooking Centres

2 Years

Heating

Mica Thermic Heaters

1 Year

Ceramic Heaters

1 Year

Convector Heaters

1 Year

Fan Heaters

1 Year

Focal Point Heaters

1 Year

Towel Rail Heaters

1 Year

Oil Column Heaters

2 Years

Electric Blankets

3 Years

Dehumidifiers

2 Years

Cooling

Portable Air Conditioners

2 Years plus
5 Years on compressor

Fans

1 Year

Evaporative Coolers

1 Year

Fixed Air Conditioning

5 Years

Floorcare

2 Years

Non Domestic Use

Fully Automatic Coffee Machines

1 Year

Other

6 Months

T2 Refurbishment / Factory Seconds

All Products

6 Months